This Privacy Policy explains how LingoForge processes personal data in connection with its website, enquiries, enrolment, and small-group language courses.
This summary highlights how to navigate the information provided in this policy.
You may have rights under data protection law to obtain information about our processing, request correction of inaccurate data, and object to certain uses of your information. In some cases, you may also ask us to delete or limit processing of data we hold about you.
To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to identify the relevant record. We may ask for additional details to verify identity and to understand the scope of the request before responding.
We keep personal data only for as long as needed for the relevant purpose, including course administration, accounting, dispute handling, and legal compliance. When data is no longer needed, we delete it or anonymise it where appropriate.
Any material update will take effect when published unless a different effective date is stated. We may also provide a separate notice when a change is significant for how personal data is processed.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps before entering a contract, legal obligation, legitimate interests, or consent where required. The basis used depends on the context of the interaction, including enquiries, enrolment, course delivery, and website use.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, object, and receive a copy of certain data in a portable form. You may also withdraw consent where processing relies on consent. Some requests may be limited by legal retention duties or other lawful grounds.
We use personal data to respond to enquiries, assess course level, match participants to suitable groups and timetables, confirm enrolment and course terms, manage lessons and guided practice, provide progress summaries, handle payments and administration, maintain website security, and meet legal or accounting obligations.
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational partners that support course administration and website functions. These parties act under instructions or contractual terms intended to limit use of the data to the services they provide.
We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect rights or safety, or establish, exercise, or defend legal claims. Any such disclosure is limited to what is necessary for the relevant purpose.
We may process contact details, identity and communication details, course level information, booking and attendance records, payment-related records, technical data, and messages sent through our website or booking channels. Where relevant, we also process information needed to match participants to a suitable group, timetable, or course format.
We receive data from website forms, email, phone, online consultation, enrolment steps, level screening, and ongoing course administration. Some technical data is collected automatically when the website is used, and some course-related information is created during scheduling, attendance handling, and progress review.
Essential cookies support basic website functions such as page navigation and form submission. Preference cookies help remember selected settings, and analytics or performance cookies may be used to understand how the site is used and to improve reliability. Similar technologies may be used for the same limited purposes.
You may block or delete cookies through your browser, although some site functions may not work properly if essential cookies are disabled. Where a cookie banner or similar control is provided, it should be used to manage non-essential cookies in line with the settings offered there.
